Privacy Policy

This following document sets forth the Privacy Policy for the Scout website, www.scoutski.com. Scout is wholly owned by Bivouac Media Pty Ltd (ACN: 163 769 846) and is committed to providing you with the best possible customer service experience as well as the privacy of your information.

Collection of Your Personal Information

There are many aspects of the site which can be viewed without providing personal information, however, for contacting www.scoutski.com you are required to submit personally identifiable information. This may include but not be limited to an email address. We do not obtain full details about your credit card number at any stage — this service is facilitated by our merchant gateway, FatZebra.

Sharing of Your Personal Information

We may occasionally hire other companies to provide services on our behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. Bivouac Media Pty Ltd takes reasonable steps to ensure these organisations are bound by confidentiality and privacy obligations.

Use of Your Personal Information

For each visitor to reach the site, we expressly collect non-personally identifiable information including browser type, operating system, pages viewed, page access times and referring website address. This information is used solely internally for gauging visitor traffic and trends.

Any personal information we collect where necessary to provide your travel services (such as mobile phone numbers, dates of birth, passport numbers, mailing address etc) is stored securely on our servers and also on cloud servers such as Google Drive. These cloud servers are password protected and staff access is restricted.

Changes to This Privacy Policy

Bivouac Media Pty Ltd reserves the right to make amendments to this Privacy Policy at any time.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. Bivouac Media Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us

Scout welcomes your comments regarding this Privacy Policy. If you have any questions, please contact us at: inquiries@scoutski.com