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Hakuba Onsen Ryokan Shirouma-so

5004 Happou, Hakuba-mura, Hakuba, Japan

SCOUT REVIEW

Hakuba Ski Resort is a fantastic place to ski, and it caters well to Western guests. However one of the drawbacks is that it lacks the feeling of being a truly …

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SCOUT LOVES

  • Here you’ll get a genuine Japanese experience, in a central location.
  • The service is friendly and warm.
  • The onsen features an outside view.
  • The hotel has been family owned and operated for generations
  • Some of the rooms have wonderful views of the mountains.

SCOUT TIPS

  • Breakfast consists of mainly Japanese dishes with a few western options
  • The rooms are decorated in a traditional style with tatami mats and futons as the only bedding option
  • The hotel was the first in Japan to win the top ski hotel in the World Luxury Hotel Awards
  • Shirouma-so is named after the original name for Hakuba. It means White (shiro) and horse (uma)
  • If you would like to have dinner in the hotel one evening (highly recommended) it is cheaper to add it to your booking prior to your arrival.
Restaurant Restaurant
Hot Tub / Onsen Hot Tub / Onsen
Free Wifi Free Wifi
Ski Storage Ski Storage
Laundry Facilities Laundry Facilities

SCOUT REVIEW

Hakuba Ski Resort is a fantastic place to ski, and it caters well to Western guests. However one of the drawbacks is that it lacks the feeling of being a truly authentic Japanese experience.

Thank goodness, then, for Hakuba Onsen Ryokan Shirouma-so. This charming ryokan has been passed down through family owners for generations, and it provides a much-needed taste of traditional Japanese culture in the heart of Hakuba.

This wonderful ryokan was once a traditional family house that officially opened as a Ryokan in 1942. Toshi and his sister Sasuki are the current generation looking after the hotel, and their friendly and warm hospitality makes guests feel right at home. They speak fluent English and nothing is ever a problem.
Guests at Shirouma-so also have the opportunity to experience the home cooking of Toshi’s mother, Okami-san, for dinner and breakfast. It is excellent value, particularly if added to the booking prior to arrival.


There are two main types of rooms – Standard and Deluxe – that are situated in either the front building or annex. Scout loves the second and third floor annex rooms as they have wonderful views of the mountains – which in Hakuba is hard to come by. Standard rooms are smaller than Deluxe rooms, which have a slightly larger living space. There is only one choice of mattresses: futon. Some Westerners may find these futon to be a little thin, in which case the hotel is happy to layer a few together to make them more comfortable. All rooms have en-suites toilets and sinks, but only a few have showers. However there are showers in the onsen, as well as private shower rooms in the annex.


The natural hot spring onsen at Shirouma-so is lovely (albeit a bit small), with stone walls and windows looking onto rocky gardens. Hakuba onsen are renowned for their high alkaline content which is great for your skin. Should couples wish to use the onsen together, they can rent one for private use between 11am and 3pm.

WHO SHOULD STAY HERE

Couples and families who seek authentic Japanese hospitality in the heart of Hakuba.

SCOUT CUSTOMER REVIEWS

Shirouma-so was unbelievable. It was one of the most memorable places I've ever stayed. Stephanie, Scout Customer Jan 2016

Shirouma-so is located in the heart of Hakuba’s Happo village. It is on one of the oldest streets in Hakuba and is about a 10-minute walk to the gondola. It is next to the information center and close to plenty of restaurants, bars and shops.

You can find a map of Hakuba here.  Shirouma-so is located in the center of Happo Village.
  • <10 min walk to lifts

About Hakuba

The Hakuba Valley is one of Japan's most popular ski destinations for Westerners. Made up of 10 ski resorts, including the most well-known Happo One, Cortina, Iwatake, Goryu, and Hakuba 47, there are plenty of options for skiers and snowboarders of all ability levels. Whether you're a powderhound in search of some epic pow turns, or just looking for some mellow cuisey groomers, you're sure to fall in love with the Hakuba region. Happo (the main village) and the surrounding districts of Wadano and Echoland have everything you need for your ski holiday, including international snowsports schools, rentals,...

Read more about Hakuba and other hotels in the area.

View Hakuba Resort →

AMENITIES

  • bar/lounge
  • breakfast available (surcharge)
  • designated smoking areas
  • free wi-fi
  • laundry facilities
  • multilingual staff
  • safe-deposit box at front desk
  • ski shuttle
  • ski storage
  • spa tub
  • television in lobby
  • tours/ticket assistance
  • train station pickup (complimentary)

ROOMS

Standard Japanese Room

Standard Japanese Room
Max occupancy
  • 2x
  • 2 adults
  • Futon beds
  • The spacious Standard Japanese Twin Rooms are the smallest available at the hotel and can accommodate a maximum of two guests. Rooms are decorated in a traditional light and airy Japanese style and feature an en-suite toilet and sink and a spacious tatami mat/futon sleeping area. Bath/shower facilities are shared.

     

    Standard Japanese Room (Mountain View)

    Standard Japanese Room (Mountain View)
    Max occupancy
    • 3x
    • 3 adults
  • Futon beds
  • Mountain View
  • The spacious Standard Japanese Triple/Twin Rooms can accommodate two or three guests. Rooms are decorated in a traditional light and airy Japanese style and feature an en-suite toilet and sink and a spacious tatami mat/futon sleeping area. Bath/shower facilities are shared. Each Triple/Twin room has great mountain views.

    Standard Japanese Family Room (Mountain View)

    Standard Japanese Family Room (Mountain View)
    Max occupancy
    • 4x
    • 4 adults
  • Futon Beds
  • Mountain View
  • The Standard Japanese Family Rooms can accommodate four guests and are decorated in a traditional light and airy Japanese style. The large windows allow you to take in the fantastic mountain views. Each room has an en-suite toilet and sink and a spacious tatami mat/futon sleeping area. Bath/shower facilities are shared. 

    Deluxe Japanese Room (Mountain View)

    Deluxe Japanese Room (Mountain View)
    Max occupancy
    • 4x
    • 4 adults
  • Futon Beds
  • Mountain View
  • The Deluxe Japanese Rooms are the largest rooms in the hotel with big windows from which to take in the spectacular mountain views. The traditional tatami mat design and futon beds give you a taste of Japanese culture while still being comfortable. Each room has an en-suite toilet and sink but bathrooms are shared. The Deluxe rooms can accommodate two to four guests each. 

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    Hakuba Onsen Ryokan Shirouma-so

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